Complaints

The Department of Animal Services accepts complaints submitted in person, via telephone, fax, email or letter.

To submit complaints in person at the Bonita or Carlsbad shelters located at:

Bonita Animal Shelter

5821 Sweetwater Road

Bonita CA 91902

or 

Carlsbad Animal Shelter

2481 Palomar Airport Road

Carlsbad CA 92011

 

You may also contact our shelters by calling (619)767-2675

 

If you wish to submit a complaint via fax those numbers are:

Bonita Fax Line: (619)470-9155

Carlsbad Fax Line: (760)431-8401

 

You can also reach us via email at DASInfo@sdcounty.ca.gov

 

If you prefer to write us our mailing address is:

County of San Diego - Department of Animal Services

5821 Sweetwater Road

Bonita, CA 91902